Lowongan Kerja MNC SKYVISION, PT (INDOVISION) - PT MNC Skyvision (INDOVISION) as a pioneer company with operations in pay television business encompassing from content of worldwide television channels and also as the largest and only integrated pay television company in Indonesia.
QUALITY ASSURANCE CUSTOMER CARE HEAD
Responsibilities
As a head of our QA department, you will be responsible for:
- Planing and coordinating all thing related to Quality Assurance based on standard and procedure
- Develop and release Customer care agent and release to customers to perform properly, match their purposes and meet internal requirements
- Internal Coordination to handling man power issues
- Controlling and developing Quality Control Procedures for internal department
- Monitoring implementation procedure
Requirements
- Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, Computer Science/Information Technology, Hospitality/Tourism/Hotel Management, Mass Communications, Mathematics or equivalent.
- Required skill(s): Computer Literate, English Fluency, Leadership And Mentoring, Training Presentation.
- Required language(s): English
- At least 4 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in West Jakarta.
- Preferably Manager / Assistant Managers specializing in Customer Service or equivalent.
- Full-Time position(s) available.
| Qualification | Degree |
| Yr(s) of Exp | 4 years |
| Job Location | DKI Jakarta |
| Salary | Negotiable |
| Benefits | |
| Job Type | Contract, Full Time |
| Job Category | Education > Tutor / Instructor Information Technology (IT) > Testing / QA Media & Advertising > Broadcasting - TV / Radio |
